I forgot my root password, what can I do?

Don't stress :) You can reset your password via the Quantum Core client area. Please follow the steps below:

1) Login to the Quantum Core Client area HERE

2) Once logged in, hover your mouse on "My Account" located at the very top of the page and click on "My Products" (alternatively, click HERE)

3) Select the service needing a password reset

4) Scroll down until you see "Root Password" under "Details"

5) Click "Change Password" to the right of the Root Password

6) Allow some time for the password to be updated

 

Note:
- Not all Operating Systems/Applications support this feature. Please contact support if this doesn't work for your VPS.
- Your VPS may reboot  to complete the password change.

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